Privacy Policy

At Jankira, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing address
Shipping address
Payment-related details required for order processing
Any information you provide through contact forms or account registration

Non-Personal Information

IP address
Browser type
Device information
Pages visited on our website
Time spent on pages
Referring website or source

This information helps us improve our website, services, and customer experience.

2. How We Use Your Information

We may use your information for the following purposes:

To process and fulfill your orders
To communicate with you regarding your order, delivery, or inquiries
To provide customer support
To improve our website, products, and services
To send important updates related to your account or purchases
To detect and prevent fraud, misuse, or unauthorized activity
To comply with legal obligations

3. Payment Information

We use secure third-party payment service providers, including PhonePe Payment Gateway, to process payments on our website. We do not store your full debit card, credit card, UPI, or banking details on our servers unless required for transaction processing by authorized service providers.

Payment transactions are processed through secure third-party systems in accordance with their own privacy and security practices.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties only when necessary, such as:

Payment gateway providers for payment processing
Shipping and delivery partners for order fulfillment
Website hosting, analytics, and technical service providers
Legal or regulatory authorities if required by law

These third parties are only given the information needed to perform their services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience, remember user preferences, analyze traffic, and support website functionality.

You can choose to disable cookies through your browser settings, though some parts of the website may not function properly if cookies are turned off.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure.

7. Retention of Information

We may retain your personal information for as long as necessary to provide our services, fulfill orders, maintain records, resolve disputes, and comply with legal obligations.

8. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data, subject to legal obligations
Withdraw consent where applicable
Contact us regarding the use of your personal information

To exercise any of these rights, please contact us at contact@jankira.com.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before sharing any information.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been provided, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website operations. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: contact@jankira.com