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Terms & Conditions

Welcome to Jankira. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. General

Jankira is an online store offering sarees and luxurious handmade jewellery. These Terms & Conditions govern your use of our website, products, services, and all transactions made through the website.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice. It is your responsibility to check this page periodically for updates.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are using this website on behalf of another person or entity, you represent that you are authorized to do so.

3. Product Information

We make every effort to display our products, descriptions, pricing, colors, and details as accurately as possible. However:

  • actual colors may vary slightly due to screen settings, lighting, and photography

  • handmade jewellery may have slight natural variations in design or finish

  • product availability may change without notice

These variations do not necessarily indicate a defect.

4. Pricing

All prices displayed on the website are listed in the applicable currency and are subject to change without notice. We reserve the right to modify product prices, offers, or discounts at any time.

In case of any pricing error, typographical mistake, or incorrect listing, we reserve the right to cancel or refuse any order placed for that product.

5. Orders

When you place an order on our website, you agree that:

  • all information provided by you is accurate and complete

  • you are authorized to use the selected payment method

  • your order is subject to acceptance and availability

After you place an order, you may receive an order confirmation. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel, limit, or refuse any order at our sole discretion, including in cases of suspected fraud, pricing errors, stock unavailability, or incorrect customer information.

6. Payment

We use secure third-party payment service providers, including PhonePe Payment Gateway, to process payments on our website.

By making a payment, you agree that:

  • you are authorized to use the chosen payment method

  • payment information provided is accurate

  • the transaction may be subject to the terms and policies of the payment service provider

We do not store complete card, UPI, or banking details on our servers unless required through authorized payment processing systems.

7. Shipping and Delivery

We aim to process and dispatch orders within a reasonable timeframe. Delivery timelines may vary depending on the shipping location, courier partner, availability, and external circumstances.

While we make every effort to ensure timely delivery, Jankira is not responsible for delays caused by courier services, weather conditions, technical issues, public holidays, or events beyond our control.

Any shipping timelines shown on the website are estimates only.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our separate Return / Refund Policy, which should be read along with these Terms & Conditions.

We reserve the right to refuse returns or exchange requests that do not meet our policy conditions.

9. Cancellations

Orders may be cancelled only if they have not yet been processed or shipped. Once an order has been processed or dispatched, cancellation may not be possible.

If a cancellation is approved, any refund will be processed according to the applicable payment and refund timelines.

10. Intellectual Property

All content on this website, including but not limited to text, product descriptions, images, graphics, logos, designs, layout, and branding, is the property of Jankira or its content providers and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or exploit any website content without prior written permission.

11. User Conduct

By using this website, you agree not to:

  • use the website for unlawful, fraudulent, or harmful purposes

  • attempt unauthorized access to the website, accounts, or data

  • interfere with the proper functioning or security of the website

  • provide false, misleading, or incomplete information

  • misuse contact forms, reviews, or other interactive features

We reserve the right to restrict or terminate access to users who violate these Terms & Conditions.

12. Third-Party Services and Links

Our website may contain links to third-party websites or services, including payment providers, delivery partners, social platforms, or external tools. We are not responsible for the content, availability, or practices of these third-party services.

Your use of such services may be subject to their own terms and policies.

13. Limitation of Liability

To the fullest extent permitted by law, Jankira shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, or inability to use them.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Our total liability, if any, shall be limited to the amount paid by you for the relevant order or product giving rise to the claim.

14. Disclaimer

All products and services on this website are provided on an “as available” and “as is” basis, without warranties of any kind, except as required by applicable law.

We do not guarantee that the website content will always be complete, accurate, or free from errors, although we make reasonable efforts to maintain accuracy.

15. Privacy

Your use of the website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in that policy.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India, without regard to conflict of law principles.

Any disputes arising in relation to the website, purchases, or these Terms & Conditions shall be subject to the jurisdiction of the competent courts in the relevant location determined by applicable law.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: contact@jankira.com